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<!-- Day 5 Email HTML – Settlement & Scorecard (matches model template) --> <div width="100%" bgcolor="#f2f2f2" style="background-color:#f2f2f2;font-family:-apple-system,BlinkMacSystemFont,Roboto,Oxygen,Ubuntu,Cantarell,'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;color:#333333;margin:0;"> <div style="max-width:600px;margin:auto;"> <!-- ========== HEADER / LOGO ========== --> <table role="presentation" cellspacing="0" cellpadding="0" border="0" align="center" width="100%" style="max-width:600px;"> <tbody> <tr> <td align="center" style="padding:25px;"> <a href="https://whichrealestateagent.com.au"> <img src="https://whichrealestateagent.com.au/blog/wp-content/uploads/2011/10/Which-Real-Estate-Agent-Logo-RGB-300x121.png" width="159" height="64" alt="logo" style="display:block;border:0;outline:0;text-decoration:none;"> </a> </td> </tr> </tbody> </table> <!-- ========== MAIN CONTENT CARD ========== --> <table role="presentation" cellspacing="0" cellpadding="0" border="0" align="center" width="100%" style="max-width:600px;"> <tbody> <tr> <td> <table cellpadding="0" cellspacing="0" width="100%" style="background:#ffffff;padding:0 12px;max-width:600px;"> <tbody> <tr> <td style="color:#000000;font-size:16px;line-height:1.4em;padding:25px 15px;"> Hi @CONTACT_FIRST_NAME@, <br><br><b>Congratulations on making it this far! </b>Settlement day is almost here, but don’t let all that hard work unravel in the last mile. Even seasoned DIY-ers hit unexpected snags. Read more about the settlement process here:<br> → <a href="https://whichrealestateagent.com.au/sell-property/property-settlement-process-explained/" target="_blank" style="color:#2c9c99;text-decoration:underline;"><b>Property-Settlement Process—Step-by-Step</b></a> <br><br> <b>1. Pre-settlement inspection (24–48 hrs before settlement)</b><br> a. Walk through with the buyer; fix minor issues or agree on written compensation.<br> b. Bring a copy of the inclusions list to avoid last-minute “I thought that came with the sale” debates. <br><br> <b>2. Settlement via PEXA</b><br> Your conveyancer will:<br> a. Confirm balance of funds in the electronic workspace.<br> b. Discharge your mortgage (if any).<br> c. Transfer title to the buyer<br><br> You’ll receive confirmation almost instantly; cleared funds hit your account the same day. <br><br> <b>3. Post-sale paperwork – tick these off</b><br> a. Cancel building insurance the day after settlement.<br> b. Notify utilities and council of the change of ownership.<br> c. File docs for capital-gains-tax records (if it’s not your principal place).<br> Full checklist with templates lives here → <a href="https://whichrealestateagent.com.au/sell-property/property-settlement-process-explained/" target="_blank" style="color:#2c9c99;text-decoration:underline;"><b>Settlement Process Explained</b></a><br> <br>Thanks for following along. We’re cheering you on for settlement day! <br>— the Which Real Estate Agent team<br><br><b>If these sounds overwhelming, you’re not alone and you don’t have to go it alone. <br><br></b>Why struggle when a top agent can handle every step? <br>– They coordinate conveyancers, banks and councils. <br>– They QA every form and deadline so you never risk a costly error. <br>– They take the weight off your shoulders, letting you focus on your move, not on legal minutiae. <br><br><br> <i>P.S. Have feedback on the course? Hit reply, I read every comment.</i> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <!-- spacer between content card & CTA --> <br> <!-- ========== CTA BLOCK (matches model spacing & button) ========== --> <table role="presentation" cellspacing="0" cellpadding="0" border="0" align="center" width="100%" style="max-width:600px;"> <tbody> <tr> <td align="center" style="padding:15px;word-break:break-word;"> <div style="line-height:28px;text-align:center;"> <h3 style="margin:0 0 10px 0;line-height:28px;font-size:20px;color:#000000;font-weight:bold;">Feeling daunted by paperwork?</h3> <h3 style="margin:0 0 10px 0;line-height:28px;font-size:16px;color:#555555;font-weight:normal;"> Why go it alone when top agents have perfected this final sprint? </h3><div>Let us connect you with three proven negotiators who’ll take the stress and the risk off your plate. </div><div><br></div> </div> </td> </tr> <tr> <td align="center" style="padding:10px 15px;font-size:0;"> <table role="presentation" border="0" cellpadding="0" cellspacing="0" style="border-collapse:separate;width:180px;line-height:100%;"> <tbody> <tr> <td align="center" bgcolor="#2c9c99" style="border:none;border-radius:3px;padding:10px 15px;background:#2c9c99;"> <a href="https://whichrealestateagent.com.au/inquire/best-agents/form/#step-1" target="_blank" style="background:#2c9c99;color:#ffffff;font-family:-apple-system,BlinkMacSystemFont,Roboto,Oxygen,Ubuntu,Cantarell,'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;line-height:24px;text-decoration:none;text-transform:none;display:inline-block;width:100%;"> Get Agents Now </a> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <!-- ========== FOOTER ========== --> <table role="presentation" cellspacing="0" cellpadding="0" border="0" align="center" width="100%" style="max-width:600px;"> <tbody> <tr> <td align="center"> <table cellpadding="0" cellspacing="0" align="center" style="color:#9e9e9e;font-size:12px;line-height:16px;max-width:440px;text-align:center;"> <tbody> <tr><td height="20"> </td></tr> <tr> <td align="center" style="padding:20px 0;"> <img src="https://whichrealestateagent.com.au/blog/wp-content/uploads/2021/03/Which-Real-Estate-Agent-Icon-RGB-64.png" width="44" height="64" alt="icon" style="display:block;border:0;outline:0;text-decoration:none;"> </td> </tr> <tr> <td align="center"> Sent by <a href="https://whichrealestateagent.com.au/" target="_blank" style="text-decoration:none;color:#9e9e9e;">Which Real Estate Agent</a>, ABN 52 092 013 931, 1300 66 555 7. </td> </tr> <tr><td height="40"> </td></tr> </tbody> </table></td></tr></tbody></table></div></div>
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Test User (test@demo.com)
New Lead (leads@whichrealestateagent.com.au)
Thomas Roberts (thomasroberts@whichrealestateagent.com.au)
Vanessa Reyes (vanessa@whichrealestateagent.com.au)
Natalie Raper (natalie@whichrealestateagent.com.au)
Mari Takahashi (mari@whichrealestateagent.com.au)
Chris Reyes (chris@whichrealestateagent.com.au)
Justyn Conti (justyn@whichrealestateagent.com.au)
Alicia Gillies (alicia@whichrealestateagent.com.au)
Vicki Fradelakis (vicki@whichrealestateagent.com.au)
Andrey Orlov (andy@whichrealestateagent.com.au)
Larissa Miatov (larissa@whichrealestateagent.com.au)
Which Real Estate Agent (hello@whichrealestateagent.com.au)
Test User2 (test@whichrealestateagent.com.au)
Kent Kwok (kent@whichrealestateagent.com.au)
Mark Feledi (mark@whichrealestateagent.com.au)
Renata Mileto (renata@whichrealestateagent.com.au)
Sally Charleston (sally@whichrealestateagent.com.au)
Greg Mayorkinos (greg@whichrealestateagent.com.au)
Margio Cabreros (margio@whichrealestateagent.com.au)
Rowena Dinnessen (rowena@whichrealestateagent.com.au)
Kirsty Johnson (kirsty@whichrealestateagent.com.au)
Veronica Ward (veronica@whichrealestateagent.com.au)
May Johnson (may@whichrealestateagent.com.au)
Kiley Shepherd (kiley@whichrealestateagent.com.au)
Samille Ferreira (samille@whichrealestateagent.com.au)
Felix Notarte (felix@whichrealestateagent.com.au)
Barbie Ann Jurolan (barbie@whichrealestateagent.com.au)
Reggie Dawal (reggie@whichrealestateagent.com.au)
Test User (testuser_1773537295@example.com)
Test User (testuser_1773537658@example.com)
Test User (testuser_1773537850@example.com)
Test User (testuser_1773538203@example.com)
Test User (testuser_1773538684@example.com)
Test User (testuser_1773540207@example.com)
Test User (testuser_1773541633@example.com)
Test User (testuser_1773731493@example.com)
Template
Empty Template
Qualify Lead 1 (Attempt 1) - Vendor
Qualify Lead (Detailed Questions) - Vendor
Research - 3 Agents Report - Vendor
Research - 2 Agents Report - Vendor
Research - 1 Agent Report - Vendor
Report - 3 Agents Report (No Intros) - Vendor
Report - 2 Agents Report (No Intros) - Vendor
Report - 1 Agent Report (No Intros) - Vendor
Referral Sent - Click-to-Reveal - Agent 1
Referral Sent - Click-to-Reveal - Agent 2
Referral Sent - Click-to-Reveal - Agent 3
Referral Sent - Click-to-Reveal - Agent 4
Referral Sent - Click-to-Reveal - Agent 5
Referral Accepted - Click-to-Reveal Reminder - Agent 1
Referral Accepted - Click-to-Reveal Reminder - Agent 2
Referral Accepted - Click-to-Reveal Reminder - Agent 3
Acknowledge Referral/Agents Made Contact - Vendor
Appraisal Booked - Vendor
Appraisal Booked - Agent 1
Appraisal Booked - Agent 2
Appraisal Booked - Agent 3
Agent Selected - Vendor
Agent Selected - Agent 1
Agent Selected - Agent 2
Agent Selected - Agent 3
Sales Progress - Appointed Agent
Sales Progress 2 - Appointed Agent
Invoice - Appointed Agent
Referral Sent - Non-CTR (Cold) - Agent 1
Referral Sent - Non-CTR (Cold) - Agent 2
Referral Sent - Non-CTR (Cold) - Agent 3
Referral Sent - Non-CTR (Referred Recently) - Agent 1
Referral Sent - Non-CTR (Referred Recently) - Agent 2
Referral Sent - Non-CTR (Referred Recently) - Agent 3
Overdue Invoice - Reminder 1 - Agent 1 (Select Appointed Agent)
Overdue Invoice - Reminder 2 - Agent 1 (Select Appointed Agent)
Overdue Invoice - Letter of Demand - Agent 3 (Select Appointed Agent)
Attempt 6 - Final SMS
Qualify Lead 2 (Attempt 4) - Vendor
Report Follow-Up - 3 Agents Report Follow-Up (No Intros) - Vendor
Report Follow-Up 2 Agents Report Follow-Up (No Intros) - Vendor
Report Follow-Up 1 Agent Report Follow-Up (No Intros) - Vendor
Acknowledge Referral - Non-CTR - Agent 3
Acknowledge Referral - Non-CTR - Agent 2
Acknowledge Referral - Non-CTR - Agent 1
Acknowledge Referral Follow-Up After Call - Non-CTR - Agent 3
Acknowledge Referral Follow-Up After Call - Non-CTR - Agent 2
Acknowledge Referral Follow-Up After Call - Non-CTR - Agent 1
Past Opportunity 1 - Not Selling - Vendor
Past Opportunity 2 - Not Selling - Vendor
Past Opportunity 3 - Not Selling - Vendor
Invoice Information Request 1 - Appointed Agent
Invoice Information Request 2 - Appointed Agent
Invoice Information Request 3 - Appointed Agent
Agent Selected 2 - Vendor
Agent Selected 2 - Agent 1
Agent Selected 2 - Agent 2
Agent Selected 2 - Agent 3
Any Agent Accepts Referral - Vendor
Any Agent Accepts Referral - Agent
Was Agent SMS - (Fake) Vendor
DEPRECATED - Property Valuation Report - Vendor
Hibernate - Another Agent - Vendor
Research - 3 Agents Report - Vendor (Prototype)
Referral Sent - Click-to-Reveal - Agent 1 (Backup Plain Version)
Referral Sent - Click-to-Reveal - Agent 2 (Backup Plain Version)
Referral Sent - Click-to-Reveal - Agent 3 (Backup Plain Version)
Research - 3 Rental Agencies Report - Vendor
Invoice (Rental) - Appointed Agent
No Property Value Report Available - Vendor
No Email For Property Value Report - Vendor
Property Value Report Wait Message
Click-to-Reveal - Unregistered Partner (Auto Send)
Unregistered Partner Accepts Referral (CCs For Referrals) - Partner
Any Partner Accepts Referral - Vendor
Reply - Pre-Listing Agent Thank You
Reply - Pre-Listing Vendor Thank You
Click-to-Reveal - Unregistered Partner (Manual Send - Agent 1)
Registered Partner Accepts Referral (CCs For Referrals) - Property Management Agent 1
Registered Partner Accepts Referral (CCs For Referrals) - Property Management Agent 2
Registered Partner Accepts Referral (CCs For Referrals) - Property Management Agent 3
Invoice Information Request 1 - Appointed Agent (Property Management)
Research - 1 Agent Report - Owner (Property Management)
Research - 2 Agents Report - Owner (Property Management)
Research - 3 Agents Report - Owner (Property Management)
Research - 4 Agents Report - Owner (Property Management)
Research - 5 Agents Report - Owner (Property Management)
Referral Sent - Non-CTR (Cold RENT) - Agent 1
Referral Sent - Non-CTR (Cold RENT) - Agent 2
Referral Sent - Non-CTR (Cold RENT) - Agent 3
Referral Sent - Non-CTR (Cold RENT) - Agent 4
Referral Sent - Non-CTR (Cold RENT) - Agent 5
Referral Sent - Click-to-Reveal - Agent 1 - Property Management
Referral Sent - Click-to-Reveal - Agent 2 - Property Management
Referral Sent - Click-to-Reveal - Agent 3 - Property Management
Referral Sent - Click-to-Reveal - Agent 4 - Property Management
Referral Sent - Click-to-Reveal - Agent 5 - Property Management
Referral Sent - No CTR - Agent 1 - Property Management
Referral Sent - No CTR - Agent 2 - Property Management
Referral Sent - No CTR - Agent 3 - Property Management
Referral Sent - No CTR - Agent 3 - Property Management
Referral Sent - No CTR - Agent 5 - Property Management
Any Agent Accepts Referral - Agent (Property Management)
PROPERTY MANAGEMENT - Referral Sent - Click-to-Reveal - Agent 1 (Backup Plain Version)
PROPERTY MANAGEMENT - Referral Sent - Click-to-Reveal - Agent 2 (Backup Plain Version)
PROPERTY MANAGEMENT - Referral Sent - Click-to-Reveal - Agent 3 (Backup Plain Version)
Referral Sent Reminder - Click-to-Reveal - Agent 0 - Property Management
Agent Selected 1 - Any Agent (Property Management)
Agent Selected 2 - Any Agent (Property Management)
Research - 5 Agents Report - Vendor (Staff Preview)
New Lead SMS
New Lead SMS (PM)
New Lead SMS (Out of Office)
Self Serve - Connection Requested - Vendor
Self Serve - Connection Request - Any Agent
BA Referral Sent - Agent 1
BA Followup - Agent 1
BA Referral Sent - Agent 2
BA Followup - Agent 2
BA Booked - Vendor
BA Referral Sent - Agent 3
BA Followup - Agent 3
BA - Referral Sent - Click-to-Reveal - Agent 1
BA - Any Agent Accepts Referral - Agent (BA)
BA Agent Selected 1 - Any Agent
BA - Referral Sent - Click-to-Reveal - Agent 2
BA - Referral Sent - Click-to-Reveal - Agent 3
Potential Spam - SMS
Signature
First Signature
thomasroberts@whichrealestateagent.com.au
natalie@whichrealestateagent.com.au
vanessa@whichrealestateagent.com.au
mari@whichrealestateagent.com.au
justyn@whichrealestateagent.com.au
alicia@whichrealestateagent.com.au
vicki@whichrealestateagent.com.au
larissa@whichrealestateagent.com.au
This is a test signature
TR Full Signature
Kent Kwok
Natalie Raper
mark@whichrealestateagent.com.au
renata@whichrealestateagent.com.au
eliott@whichrealestateagent.com.au
greg@whichrealestateagent.com.au
sally@whichrealestateagent.com.au
rowena@whichrealestateagent.com.au
Blank Signature
felix@whichrealestateagent.com.au
kirsty@whichrealestateagent.com.au
veronica@whichrealestateagent.com.au
may@whichrealestateagent.com.au
kiley@whichrealestateagent.com.au
Vicki Fradelakis
barbie@whichrealestateagent.com.au
+15623178786
+19542994484
+16234049459
+15623178786
+19542994484
+16234049459
+61280172675
+61280172682
+61488808567
+15105136829
+61488806056
+61283182268
+61283180365
+61243127233
+61261891733
+61283182214
+61281885380
+61283180416
+61283174899
+61755888555
+61283182234
+61488838286
+61488838228
+61488838221
+61488838905
+61422657939
+61413429424
+61412256811
+61413300650
+61480038005
+61424707616
+61480038885
+61489940003
+61489940002
+61485957775
+61485957772
+61488877721
+61485972177
+61485975900
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